Management Services

Our management of services aim is orchestrating every facet of service delivery to ensure exceptional customer experiences and operational efficiency. From the meticulous design of service offerings to the seamless execution of customer interactions, service management involves strategic planning, resource allocation, performance measurement, and continuous improvement. Our service hinges upon cultivating a customer-centric culture where service quality, responsiveness, and innovation are paramount. Our belief is that effective service management not only maximizes customer satisfaction and loyalty but also optimizes resource utilization and fosters sustainable growth. We aim to provide expertise advice on all aspects of Management of Services including Camp Design and Set up: Mobilization: Town Services: Housing: Maintenance and Engineering: Catering and Accommodation: Aviation and Travel: Workforce Management: Supply Chain and much more. In an increasingly interconnected and service-driven global economy, mastering the art of service management is pivotal for organizations seeking to differentiate themselves and thrive in an ever-evolving marketplace.

Catering, Camps & Janitorial Services

As a part of its commitment to supporting remote work and project sites, TDC provides expert camp management services. We understand the unique challenges faced by businesses operating in remote and isolated locations. Our team excels in setting up and managing camps that cater to the needs of the workforce. By maintaining safe, comfortable, and well-equipped camps, we enable clients to focus on their core operations while enhancing the overall productivity of their workforce.

TDC understands the significance of providing nutritious and satisfying meals to the workforce in remote locations. Our catering services not only cater to diverse culinary preferences but also adhere to the highest hygiene and safety standards. We emphasize the use of fresh, locally sourced ingredients to support local producers and promote sustainability. Our culinary team create innovative menus that fuel the workforce and foster a sense of camaraderie during meal times.

IT Services

Information Technology (IT) is a pivotal component of modern business operations and plays a critical role in supporting various organizational functions. Our IT experience encompasses a wide array of technologies, systems, and practices that enable businesses to streamline processes, enhance communication, improve decision-making, and innovate in a rapidly evolving digital world.

Site Security Service

Security is of paramount importance in any business operation, especially in remote and sensitive areas. TDC provides comprehensive security solutions to safeguard clients' assets, personnel, and infrastructure. Our well-trained security personnel and advanced security measures ensure a safe working environment for all. Additionally, our maintenance services help clients prolong the life and efficiency of their facilities and equipment, reducing downtime and operational disruptions.

Aviation (OTML Charter) Services

Recognizing the challenges of transportation in PNG's rugged terrain, TDC offers reliable aviation charter services through Pacific Direct Limited. Our fleet of modern aircraft, along with trained pilots and ground support, ensures efficient and safe travel to even the most remote destinations. Whether it's transporting personnel, equipment, or supplies, TDC's aviation charter services play a vital role in supporting our clients' operations, helping them overcome logistical obstacles with ease.

Engineering & Civil Design Services

TDC boasts a team of highly skilled and experienced engineers who are dedicated to delivering top-notch engineering solutions. From design and planning to execution and project management, TDC ensures the highest standards of quality and efficiency in all engineering projects. Our expertise spans across various sectors, including mining, infrastructure, energy, agriculture, and more. Through innovative approaches and cutting-edge technology, we strive to exceed client expectations and contribute to PNG's development.

Shutdown & Other Breakdown support works

Our temporary labor solution involves the hiring of workers on a short-term basis to fulfill specific job roles or tasks and shut-downs. We have the flexibility to address your fluctuating workloads, seasonal demands, special projects, or employee absences without the commitment of permanent employment. Careful planning, effective management, and clear communication are essential to maximize the benefits of temporary labor while mitigating potential drawbacks.

Civil Construction & Fabrication Services

These services include concrete services, deep foundations, site improvement and preparation. The company may also provide prefabrication and modular construction, smart construction, emergency response, preconstruction services, self-perform capabilities, special projects and sustainable construction services.

Building Construction & Maintenance Services

The Building Construction & Maintenance Services include washing and cleaning different surfaces (bathrooms, floors, windows, handrails, gutters), maintaining and repairing all assets inside the building maintaining and repairing the building itself (doors, carpentry, windows, walls, roof) and maintaining property outside and around the building (landscaping, driveways, sidewalks).

Plant/Mobile Equipment Maintenance Services

Our Sub-contractor Companies Plant/Mobile Equipment Maintenance Services help maintain the equipment used in plants and mobile equipment. The services help ensure that an equipment is functioning properly and efficiently.
Some of the services that are offered include preventive maintenance, predictive maintenance, corrective maintenance, and condition-based maintenance.

Provisions for Supply of Labour & Technical Services

Our responsible Sub-contractor Companies provision and supply labour & technical services on need basis. They are also responsible for ensuring compliance with codes of conduct and safety compliance.

Waste & Disposal cartage including Landfill Management

Waste & disposal cartage including landfill management tasks including collection of waste from various sources, transportation of waste to landfill sites, and the management are done by our concerned sub-contractor companies in conjunction with OTML Waste Management Department.

Other Services that we support to the OTML Operations

Risk Management
Financial Management
Human Resources Management
Supply Chain Management
Safety Leadership
Facilities Management